One of the hardest things in maintaining a computer network is predicting what may fail and when. Managing a network by only reacting to issues can lead to lost time. Determining there is a problem, requesting help, waiting for technicians to be dispatched, waiting for diagnosis, and then more waiting for the problem to be resolved – All of this is lost time and productivity to your organization. At eTech experts, we have a better way to serve you.

In today’s competitive environment, you cannot afford to fall behind, and a partnership with eTech expertswill help prevent this. Since 2003, eTech experts,has developed an unmatched level of expertise in serving the unique needs of small businesses through our exclusive Managed IT program.

 Why Choose eTech experts as YOUR Technology Support Partner?

The eTech ADVANTAGE

• Giving you peace of mind : Let us be your network watchdog, enabling you to focus on your core business activities instead of putting out fires when network disruptions occur.
• Enabling continuing business productivity by proactively detecting and resolving issues BEFORE they happen through scheduled preventative maintenance activities that are designed to keep your network operating as efficiently as possible.
• Safeguarding the integrity of your network by providing regular checkups to ensure that operating system patches, antivirus updates and other important elements of your network are being proactively guarded. We reduce the likelihood that your network will be compromised by a virus, worm, hacker or other malicious attack.
• Stabilizing and rationalizing your IT spending: Through our proactive approach, we will remove ‘emergency service call’ from your vocabulary and help to create more predictable IT spending patterns.
• Access to a wealth of IT expertise, tools and experience: Our staff has over 15 years of combined experience and is certified by Cisco, Microsoft, CompTIA, Hewlett-Packard, and others. We use industry-leading management tools to provide you with the highest level of service possible.

What do I get with your Managed IT Services programs?

INDUSTRY LEADING SOLUTIONS

• Availability, Performance and Predictive failure monitoring to ensure your key business resources such as servers, applications, and many other devices and services are functioning optimally and efficiently
• Backup System Monitoring to ensure that your system backups occur as scheduled and that your important business data is backed up properly
• Virus Protection Monitoring and Maintenance to ensure that your antivirus programs are functioning properly and updates to your system are being received and installed
• Patch Level Management to ensure that the Windows servers in your network are always updated with the latest security patches
• Email Performance Monitoring to monitor all the essential elements of your MS exchange server to ensure the highest level of reliability and optimization
• Scheduled onsite technician time for proactive and preventative server maintenance
• Proactive remote maintenance and support to avoid interfering with the productivity of your business
• Network Health Assessment to determine the overall stability of your network
• IT Consulting Services to help you rationalize your IT spending, enabling you to make more informed business decisions – it’s the CIO expertise without the CIO price tag!
• Comprehensive reporting to continually inform you about the current health of your network and to outline the work performed
• Priority Response when unforeseen emergency issues do arise you move to the front of the service queue

Click here to find out more information on our Managed IT programs.

Ask us for a customized quote!